Helpful Information

Helpful Information

Cancellation policy

Cancellations can be made up to 12 hours before the appointment time, with no fee charged. Reflexions reserves the right to charge the client for appointments cancelled with less than 12 hours notice or for not attending and notifying Reflexions.

Frequently Asked Questions

What if I need to cancel my appointment?

A cancellation policy applies for missed appointments or late cancellations. Click here to read the Cancellation Policy.

Do you offer health rebates?

Health insurance rebates do not currently cover reflexology treatments and Reflexions does not have coverage. However, I offer a small discount to clients who are retired, students or not employed.

What days are you available?

Reflexions is located at Kingston every Monday and once a month at Battery Point.

When should reflexology or massage treatments be postponed or avoided?

If any of the following apply to you, please phone Reflexions to discuss whether a massage or reflexology treatment is suitable at this time.

  • Serious infections, ie. colds and flu
  • Recent surgery or injury
  • Pregnancy / first trimester or unstable history of pregnancies
  • Deep vein thrombosis (DVT)
  • Varicose veins
  • Diabetes – loss of feeling in feet
  • Epilepsy
  • Tinea
  • Veruccas (warts)
  • Inflammation such as arthritis or bunions

Will a reflexology treatment fix my illness? How will I feel afterwards?

Reflexology is a deeply relaxing treatment and in the process of relaxing, the body is then best placed to heal itself and deal with its imbalances. Reflexologists believe that the entire body and its organs are mapped in feet and hands and that gently applying pressure may help address imbalances.

Reflexologists cannot diagnose or directly treat conditions, but they do provide a gentle, non-invasive adjunct to medical treatments.

A reflexology treatment will leave you feeling relaxed, aid your circulatory systems, support sleep and help your body’s healing processes. 

Are reflexologists trained professionals?

The Reflexology Association of Australia (RAoA) recognises trained professionals as those who have undertaken a Diploma of Reflexology and who maintain continuing professional development.

When booking in for a treatment, Reflexions recommends you always check that the qualifications of the person giving the treatment matches your requirements.

For scar tissue therapy, how long should I wait?

It’s best to leave eight weeks between the scar forming from injury or surgery and your first scar tissue release therapy – provided it has healed.

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