Helpful Information

Helpful Information

Health fund rebates

Rebates for remedial (including oncology massage) treatments at Reflexions are available with all major Australian health insurance funds.

Cancellation policy

Cancellations can be made up to 12 hours before the appointment time, with no fee charged. Reflexions reserves the right to charge the client for appointments cancelled with less than 12 hours notice or for not attending and notifying Reflexions.

Frequently Asked Questions

What if I need to cancel my appointment?

A cancellation policy applies for missed appointments or late cancellations. Click here to read the Cancellation Policy.

Do you offer health rebates?

Yes, Reflexions is covered by all the major health funds for remedial treatments. Reflexology does not receive a health fund rebate at this time.

What days are you available?

I am mostly available for appointments in clinic at Sandy Bay on Fridays and Saturdays. In some cases, I may be able to treat on a different day; it’s worth emailing or phoning me to check! On other days of the week, I operate Reflexions in different locations, such as a retirement village and at Cancer Council where I provide treatments specifically for clients within those communities. If you are interested in trying an oncology massage, contact Cancer Council of Tasmania and ask about their services, including oncology massage (with me!).

When should massage or reflexology treatments be postponed?

If any of the following apply to you, please phone Reflexions to discuss whether a massage or reflexology treatment is suitable at this time.

  • Serious infections, ie. colds and flu
  • Recent surgery or injury
  • Pregnancy / first trimester or unstable history of pregnancies
  • Deep vein thrombosis (DVT)
  • Varicose veins
  • Diabetes – loss of feeling in feet
  • Epilepsy
  • Tinea
  • Veruccas (warts)
  • Inflammation such as arthritis or bunions

Will a reflexology treatment fix my illness? How will I feel afterwards?

Reflexology is a deeply relaxing treatment and in the process of relaxing, the body is then best placed to heal itself and deal with its imbalances. Reflexologists believe that the entire body and its organs are mapped in feet and hands and that gently applying pressure may help address imbalances.

Reflexologists cannot diagnose or directly treat conditions, but they do provide a gentle, non-invasive adjunct to medical treatments.

A reflexology treatment will leave you feeling relaxed, aid your circulatory systems, support sleep and help your body’s healing processes. 

Are reflexologists and massage therapists trained professionals?

In Australia, massage therapists are required to have a Cert IV Massage Therapy to practice relaxation massage, and a Diploma Remedial Massage to practice as remedial massage therapists. Continuing education is also a requirement for professional association membership and health insurance coverage. To treat clients with cancer or a history of cancer, therapists should undertake additional and specialist training. 

Although qualifications are not required for a person to claim to be a reflexologist, the Reflexology Association of Australia (RAoA) recognises trained professionals as those who have undertaken a Diploma of Reflexology and who maintain continuing professional development.

When booking in for a treatment, Reflexions recommends you always check that the qualifications of the person giving the treatment matches your requirements.

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